Terms and Conditions

Last Updated: November 12, 2023

Welcome to Vivid Cosplay! By accessing and using our website (vividcosplay.com), you agree to comply with the following Terms and Conditions. Please read these terms carefully before making a purchase or using our services. If you do not agree with these terms, please do not use our website.

1. General Information

  • Website: The website located at vividcosplay.com is operated by Vivid Cosplay. These Terms and Conditions apply to all users of the website, including customers, visitors, and anyone who accesses or uses the site in any way.
  • Changes to Terms: We reserve the right to modify, update, or change these Terms and Conditions at any time without notice. All changes will be posted on this page with an updated “Last Updated” date. By continuing to use the website, you agree to be bound by any changes.

2. Use of the Website

  • Eligibility: You must be at least 18 years old to make a purchase on our website. If you are under 18, you must have the permission of a parent or guardian to use this website.
  • Account Creation: To make purchases on our website, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep your account information up to date.
  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you believe that your account has been compromised, please contact us immediately at [[email protected]].

3. Products and Services

  • Product Availability: All products listed on our website are subject to availability. We make every effort to keep our website updated with accurate stock information, but we cannot guarantee that all items will be available at the time of purchase.
  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions, images, or other content on the site are error-free, complete, or up to date.
  • Pricing: All prices listed on our website are in USD (U.S. Dollars) and may be subject to change without notice. We reserve the right to modify or discontinue products, and we are not responsible for any pricing errors that may occur.

4. Orders and Payments

  • Order Acceptance: By placing an order on our website, you are making an offer to purchase a product. Your order will be confirmed via email, and the contract for the purchase will be formed once we accept your payment.
  • Payment: We accept various payment methods, including credit cards, debit cards, and other secure payment options available at checkout. You agree to provide accurate payment information and authorize us to charge the total amount of your order.
  • Order Cancellation: We reserve the right to cancel or refuse any order at our discretion, including but not limited to orders suspected of fraud, pricing errors, or unauthorized use of payment methods.

5. Shipping and Delivery

  • Shipping Information: Our shipping and delivery policies are outlined in the Shipping and Delivery Policy section of the website. By making a purchase, you agree to the terms of our shipping and delivery policies.
  • Delivery Times: We strive to deliver your order promptly, but delivery times are estimates and can be affected by factors such as weather, carrier delays, and customs processing (for international orders).

6. Returns and Refunds

  • Return Policy: Our return and refund policies are outlined in the Return and Refund Policy section of the website. By making a purchase, you agree to abide by the terms of our return and refund policies.
  • Defective Items: If you receive a defective or damaged item, please contact us within 7 days of receiving your order to initiate a return or request a replacement.

7. User Content

  • User Submissions: By submitting content to our website (including reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, and transferable license to use, display, and distribute that content across all media.
  • Prohibited Content: You agree not to submit any content that is illegal, offensive, harmful, defamatory, or infringes upon the rights of others. We reserve the right to remove any content that violates these terms.

8. Intellectual Property

  • Copyright: All content on this website, including images, text, logos, graphics, and trademarks, is the property of Vivid Cosplay and is protected by copyright and intellectual property laws. You may not use any content from this site without our prior written consent, except for personal, non-commercial use.
  • Trademarks: “Vivid Cosplay” and other trademarks associated with our products and services are registered trademarks of Vivid Cosplay. Unauthorized use of these trademarks is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Vivid Cosplay is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of the website or the products purchased from it.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Nevada, United States, without regard to its conflict of laws principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Las Vegas, Nevada.

11. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: [[email protected]]
Phone: [‪(803) 994-9676‬]
Office Address: Vivid Cosplay, 5228 Greene Ln, Las Vegas, NV 89119

Thank you for choosing Vivid Cosplay. We are committed to providing high-quality cosplay costumes and a fantastic shopping experience. Enjoy your cosplay journey!